Posts

Showing posts from March, 2020

Take a Lead Over Competitors with Leading Outbound Call Center Services

Image
Promotions are an integral part of business operations. They are needed to spread awareness about the brand amongst potential clients, who then decide if they want to invest in a particular company or not. Advertising in its various avatars i.e. print, radio and television has for a long time remained the only way to promote products. But, over the years, we are seeing a rise in the potency of telemarketing and lead generation campaigns carried out via outbound call center services . Why Outbound Call Center Services Are So Effective? The one commodity that has the most value in modern-day business operations is information. Without knowledge, it is almost impossible to sustain a business of any magnitude. So, if you are looking for clients, then it is very important to have access to information about potential entrepreneurs who can become your future partner. Although advertising does have its own value in promotions, it is not as effective in B2B promotions as outbound ...

5 Reasons Why Telcos Can’t Survive without Modern BSS and OSS Billing Solutions

Image
Not so long ago, different telecom operations were performed in isolation. There were separate departments managing prepaid, postpaid and broadband customers. IN (Intelligent Network) and OFCS (Offline Charging System) were very popular in those times as they used to get the job done conveniently. But, things have changed considerably in the recent years. It is impossible to address the modern-day requirements with erstwhile tools. There is an exigent need to shift to cutting-edge BSS and OSS billing solutions . The Reasons to Switch to Contemporary BSS and OSS Billing Solutions To survive in today’s extremely competitive telecom industry, it is essential to have the right BSS and OSS Billing solutions . Below are some reasons why: No future without automation The scale of telecom operations is increasing at a rapid pace. One cannot rely on manual methods for achieving the desired output, especially when it comes to OSS and BSS operations. New technologies like NFV ...

Raise the Level of Your Business Operation with Back Office Outsourcing Services

Image
The best way to reap financial rewards from  back office outsourcing services  is by picking a vendor who can offer you currency exchange rate advantage. Outsourcing to a company like Callcenterglobally in India allows you to cut down the cost of operation by up to 2-3 times, while maintaining a high quality of work. Read More:  http://www.callcenterglobally.com/blog/boost-finances-for-core-operations-with-back-office-outsourcing-services/

Take a Positive Step Towards Business Improvement with Customer Service Outsourcing

Image
Customer service outsourcing provides a great way to cut down on the operational costs and access readymade call center talent. But, there are other advantages that people are not aware of. Not only you get access to a new unexplored market, but your work-burden and responsibilities are also shared. And, if you manage to find a vendor in a developing country like India, you are able to exploit the currency exchange rate difference. Read more: http://www.callcenterglobally.com/blog/the-lesser-known-advantages-of-customer-service-outsourcing/