5 Reasons Why Telcos Can’t Survive without Modern BSS and OSS Billing Solutions

Not so long ago, different telecom operations were performed in isolation. There were separate departments managing prepaid, postpaid and broadband customers. IN (Intelligent Network) and OFCS (Offline Charging System) were very popular in those times as they used to get the job done conveniently. But, things have changed considerably in the recent years. It is impossible to address the modern-day requirements with erstwhile tools. There is an exigent need to shift to cutting-edge BSS and OSS billing solutions.

The Reasons to Switch to Contemporary BSS and OSS Billing Solutions

To survive in today’s extremely competitive telecom industry, it is essential to have the right BSS and OSS Billing solutions. Below are some reasons why:

No future without automation

The scale of telecom operations is increasing at a rapid pace. One cannot rely on manual methods for achieving the desired output, especially when it comes to OSS and BSS operations. New technologies like NFV and SDN are already making waves and proving to be groundbreaking. So, it is essential to employ a telecom platform that is equipped with automated telecom billing solutions. Telgoo5 offers cutting edge functionalities and help you automate: service provisioning, fleet management and ticket routing. It also allows for automated subscriber and sales management, which reduce the amount of work on the shoulders of people managing the whole platform. 

Without convergence your billing will become complex and erroneous

Convergence in billing is indispensable. A centralized charging architecture is required for bringing convergence into billing. Telgoo5 offers a fully-equipped Online Charging System (OCS) that charges every telecom service in real-time. As the charging and rating are done at a single place, it becomes possible to send a convergent invoice to the subscribers. A unified bill is convenient for customers, and also brings in more transparency into the whole billing process. Not only does it breed customer trust, it also makes things easier for your customer support department as they have access to complete information at a centralized location.

Provision for APIs to address ad hoc requirements

Overhauling billing software or customizing it can be a major financial burden. But, with the power of Application Program Interface (API), you can meet any emerging requirement with great ease. Whether it is about entering into a new partnership or finding a new payment gateway, simple installation of APIs can provide you the much needed access to new resources.

Easy integration with existing system

As you would already be using a system for performing your day-to-day telecom operations, you cannot afford to overhaul the complete platform in an instant. It is better to transition gradually by integrating the new platform step-by-step. A modern telecom billing software that is backward compatible allows you to transform your BSS and OSS tasks without any disruption. Also, the BSS billing solutions should be future proof, so as to accommodate all the new innovations. At Telgoo5, we devise our telecom billing solutions while keeping past and the future in mind. We help you during the whole transition and always stay available at the time of your need.

Reporting of each and every transaction

To understand your subscribers’ usage patterns and preferences, you need complete reporting of each and every service usage. Telgoo5 provides you a slave database that is directly updated by a master database. Every transaction is captured and relayed to you, which ultimately helps you in strategizing for the future.